Live todaysip_action: triage_ticket
Inbox triage & reply drafter
Sorts incoming messages by urgency and drafts replies — you press send, never the twin.
- Buyer
- Consultants and OPCs spending an hour a day in their inbox.
- Adapter needed
- Gmail (live) — draft only
- Time back
- 8–15 hours / month
- Monetisation
- Cost avoided (run it for yourself) · Internal, highest hour-return of the live templates
Why someone pays for this
Deliberately draft-only: the human stays the sender, so the risk tier stays low and adoption is fast.
Starting manifest
SKILL.md
---
name: Inbox Triage
category: support
sip_action: triage_ticket
adapter: gmail:live
risk: low
requires_approval: false
visibility: private
---
# Inbox Triage
## What it does
Classify incoming messages into urgent / today / later and write a draft reply
for each. The human sends.
## Deterministic rules
- Never send, delete or archive — drafts only
- Anything mentioning money, refunds or legal terms is escalated, never drafted
- Quote the original message id in every draft
- Never invent facts about an order or invoice
Tutorial steps
- 1Create the skill in dev with the manifest below.
- 2Connect Gmail and confirm the adapter test passes.
- 3Delegate one triage run over a small batch.
- 4Review drafts, send the good ones yourself, tighten the rules.
The Decision Card must show
- ·Low risk while draft-only; a card appears if you later let it send.
What the receipt proves
That drafts were produced from the messages listed, and nothing was sent.
Honest limits
- It does not send, delete or archive anything.
- It only sees the mailbox you connected.